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AI Training
6 min read
Apr 1, 2026

URL Sources (Website Knowledge) Guide

Connect your website pages to ReComAI and train them to improve chatbot responses

The URL Sources feature in ReComAI helps you connect your website pages to the chatbot's Knowledge Base.

When you add a website URL, ReComAI will scan your pages, collect the content, and use it to train your bot. After training, the bot can answer customer questions using the information available on your website pages.

This is useful when you want your chatbot to automatically learn content like:

product collections
product details
shipping & return pages
policies
FAQs
blog posts
about us pages

How to Add Website Pages Using URL Sources#

Follow these steps to add and train your website pages in ReComAI:

Step 1

Open URL Sources

#
1
Go to your ReComAI Dashboard
2
From the left menu, click URL Sources
3
Click the Add Website button
Go to your ReComAI Dashboard
Go to your ReComAI Dashboard
Go to your ReComAI Dashboard
Step 2

Add Website Name and URL

#

Open a popup on the screen and fill in the following details.

Add Website Name and URL
Add Website Name and URL
Add Website Name and URL
1
Enter your Knowledge Source Name

(Example: Palmonas)

2
Enter your Website URL

(Example: https://yourwebsite.com)

3
Click Discover
Enter your Knowledge Source Name and Website URL
Enter your Knowledge Source Name and Website URL
Enter your Knowledge Source Name and Website URL
Step 3

Select Pages to Train

#

After scanning, you will see a list of pages.

You can:

select specific pages you want to train
or select all pages (recommended)

This gives you full control over what content should be used for chatbot training.

Step 4

Import Pages

#

Once you select the pages:

✅ Click the Import Pages button

Import Pages
Import Pages
Import Pages

This will add the selected URLs into your website source list.

Step 5

Train the Imported Pages

#

After importing, click the Train button.

Train the Imported Pages
Train the Imported Pages
Train the Imported Pages

ReComAI will now read all selected pages and convert them into chatbot knowledge.

Screenshot Preview
ReComAI will now read all selected...
Please note: Training time depends on the number of pages.
Step 6

Add Pages to Knowledge Base

#

After training is completed:

1
Go to the Data Source section
2
Click Add to Knowledge Base
Add to Knowledge Base
Add to Knowledge Base
Add to Knowledge Base
3
Select the trained website URLs and click the 'Add Data Source' button.
select the trained website urls and click "Add Data Source" button
select the trained website urls and click "Add Data Source" button
select the trained website urls and click "Add Data Source" button
4
Now click the 'Update' button to add the trained website URLs to the knowledge base.
now clcik on update button to add the trained website urls to the knowledge base
now clcik on update button to add the trained website urls to the knowledge base
now clcik on update button to add the trained website urls to the knowledge base
Important: This step is important. If you do not add it to the Knowledge Base, the bot will not use it in responses.

What Happens After Training?#

Once your website pages are trained and added to the Knowledge Base:

✅ The bot can automatically answer customer questions using your website content.

✅ Even if users ask random questions, the bot can find answers from the trained pages.

✅ Your chatbot becomes smarter without manual FAQs.

Tips for Best Results#

Always train your important pages like policies, shipping, returns, and product collections.
Avoid training unnecessary pages like login pages, cart pages, or social links.
Please note: Re-train your website pages whenever you update your website content.

Still Need Help?

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