ReComAI logo
AI CUSTOMER SUPPORT

Resolve Customer
Questions 24/7
with AI Support

Instantly handle order, shipping, product, returns, payments, policy, and more - so your customers get answers, anytime.

Order Tracking

Real-time updates

Product Queries

Details, usage & availability

Shipping Queries

Delivery, ETA & more

Policy Support

Store policies & procedures

Returns & Refunds

Hassle-free support

Human Handoff

Seamless escalation

No Credit Card RequiredSetup in Minutes
4.9 / 5 Rating(Shopify App Store)
Order Tracking

Order Tracking

Customer

Where is my order #4589?

10:30 AM

Your order #4589 has been shipped and is out for delivery.

10:30 AM

Out for Delivery
Product Query

Product Query

Customer

Is this serum suitable for sensitive skin?

10:32 AM

Yes, it is suitable for sensitive skin. It is dermatologically tested and paraben free.

10:32 AM

Hydra Calm Serum

Hydra Calm Serum

For Sensitive Skin

Return Policy

Return Policy

Customer

Can I return this product?

10:36 AM

Yes, you can return any product within 7 days if it is unused and in original packaging.

10:36 AM

Return Policy

7 days easy return policy

Trusted by High-Performance Ecommerce Brands

MRC Mart logo
Shilives logo
Sugandhi logo
Sakoudo logo
Augment logo
Fashweave logo
Embeyvally logo
Originate logo
Nita Kitchen Mart logo
Modest Heaven logo
LivGood Lebanon logo
Antique Rose logo
Pickme4u logo
Styledot.in logo
Maharashtra Traders logo
VDR Research logo
Navoday Masala logo
Spatz India logo
Aqua Irrigation logo
Saucy Spoon logo
Zayyu Connect logo
Techfinder Electronics logo
Moiss Era logo
Jask Beauty logo
Backdrop Imperia logo
Saya Colour Fragrance logo
Avana Beauty logo
P Mart logo
Invent Infotech logo
Quark logo
HCMI logo
Medik9 Glow logo
Everything Your AI Agent Can Handle

One AI Agent. Every Support Need.

From order tracking to returns and policies - our AI agent gives instant, accurate answers so your team can focus on what matters.

Order Tracking

Get real-time updates on order status and delivery.

Customer Avatar

Where is my order #4589?

Your order #4589 is out for delivery and will reach you today.

Product Questions

Answer product questions, ingredients, usage, availability and more.

Customer Avatar

Is this serum suitable for sensitive skin?

Yes, it is suitable for sensitive skin. It is dermatologically tested and paraben free.

Serum

Shipping Queries

Share delivery time, shipping status and ETA instantly.

Customer Avatar

When will my order arrive?

Your order will be delivered on 16 May 2024 by 7 PM. You will receive SMS updates.

Returns & Refunds

Handle return requests, eligibility and refund related queries.

Customer Avatar

Can I return this product?

Yes, you can return any product within 7 days if it is unused and in original packaging.

Policy Support

Explain store policies in simple and clear language.

Customer Avatar

What is your return policy?

You can return any product within 7 days if it is unused and in original packaging.

Human Handoff

Escalate complex issues to your support team seamlessly.

Customer Avatar

I want to change my delivery address.

Sure, I'm connecting you to our support specialist. Please stay connected.

24/7 Instant Responses

Always on. Always helpful.

Reduce Support Workload

Automate repetitive queries.

Higher Customer Satisfaction

Happy customers, more loyalty.

More Conversions & Sales

Support that drives revenue.

Built for store owners

Save Time. Stay Focused.
Let AI Handle the Rest.

Stop switching between tabs and tools. Our AI support automates the repetitive, handles the complex, and gives you back what matters most - time to grow your business.

Focus on What Matters

Grow Your Store

Spend more time on products, marketing & customers.

Boost Efficiency

Automate repetitive support tasks and save hours daily.

Improve Customer Experience

Instant, accurate answers that delight every customer.

Work Smarter

AI handles it while you focus on scaling your business.

Your Support at a Glance

Tickets Handled

2,350+

↑ +18%

Resolution Rate

98%

↑ +12%

Avg. Response Time

30 sec

↑ -25%

Customer Satisfaction

4.9/5

↑ +15%

Tickets Over Time2,350+ handled
Mar 10Mar 17Mar 24Mar 31Apr 07
Better support. Better results.
Real Results

What Merchants Say About ReComAI

Rated 5.0 on the Shopify App Store from 25 merchant reviews. Read them all

Avana Beauty

Fantastic!!!! Such a lovely team, held our hand every step of the way and were extremely quick to respond to any concerns or questions we had. They sent us a wonderful manual on how to set up the AI Skin Analysis tool and make it visible on our site AvanaBeauty.ca. Helped a ton. The tool itself worked beautifully and we've gotten nothing but positive reviews. I have nothing but good things to say about ReCom AI and their entire team. Don't hesitate.

- Avana BeautySkincare · Canada
LivGood Lebanon

Fast setup, smart product recommendations, and 24/7 customer support on one platform. ReComAI has saved us time and helped us connect with more customers.

- LivGood LebanonFood & Beverages · Lebanon
Medik9 Glow

Skincare requires complete routines (cleansers, serums, moisturizers), and ReComAI nailed the cross-sell logic from day one. Our multi-item cart rate went up significantly, and customer engagement soared. Super easy setup, flawless performance, and real ROI. Essential tool for any beauty brand!

- Medik9 GlowSkincare · India
Embeyvally

very good app, easy to use and all function is very help to my store best app in ai boat.thanks to recom ai team team support is very good .

- EmbeyvallyJewelry · India
Techfinder Electronics Pvt Ltd

We are extremely pleased with RecomAI. It has helped us automate customer support while maintaining a high level of service quality. Visitors receive prompt responses to their questions, and the chatbot effectively guides them throughout their purchasing journey.

Fosvex

Great experience using RecomAI for our store. Customers receive quick answers, product recommendations, and support anytime. The chatbot is smart, easy to manage, and has helped improve customer engagement and sales. Highly satisfied with the service.

- FosvexAccessories · India
Moiss Era

Buying jewelry online is a high-stakes decision for most customers; they often have questions right before they hit the purchase button. ReComAI acts as our secret weapon for those final conversions. It provides instant, trustworthy answers that give our shoppers the confidence to proceed with high-ticket purchases. Our 'abandoned cart' rate shows a significant improvement because the AI is there to help the moment a customer hesitates..

- Moiss EraJewelry · Canada
Mechkart

Our support inbox was flooded with repetitive questions about products, shipping, and returns. ReComAI automated many of these interactions, reducing manual support requests and improving response times. Setup was simple, and the support team was always available when needed

- MechkartElectronics · India
Fab Zone Fab India

With hundreds of products in our store, customers often had difficulty finding the most suitable options. ReComAI's AI assistant simplified product discovery and helped shoppers make decisions faster. The setup was straightforward, and the team assisted us at every step

- Fab Zone Fab IndiaFashion & Apparel · India
Zayyu Connect

ReComAI has been extremely helpful for our multi-category store where customers browse everything from tools and home essentials to food and lifestyle products. The AI chatbot helps visitors quickly find relevant products, answers common questions instantly, and creates a much smoother shopping experience. What we liked most is how naturally the chatbot handles different customer queries without feeling robotic.It has improved engagement on our store while reducing manual support efforts.The setup was easy, and the support team has been responsive and professional throughout.

- Zayyu ConnectAccessories · India
Fashweave

ReComAI has genuinely elevated the shopping experience on our store. Since integrating the chatbot, customers are able to discover products faster, get instant answers, and feel more confident while shopping. The AI understands customer intent surprisingly well and recommends relevant handcrafted fashion products naturally, which has improved engagement and reduced repetitive support queries for our team. It blends perfectly with our brand experience and gives our customers a smooth, premium feel while browsing. - Team Fashweave

- FashweaveFashion & Apparel · India
Backdrop Imperia

ખૂબ જ સરસ અને ઉપયોગી ચેટબોટ! આ બોટ દ્વારા માહિતી મેળવવી ખૂબ જ સરળ છે. તે દરેક સવાલનો જવાબ ખૂબ જ સમજદારીપૂર્વક આપે છે. મને આનો અનુભવ ખૂબ જ ગમ્યો. મારી જરૂરિયાતો સમજવામાં આ ચેટબોટ ખૂબ જ હોશિયાર છે. ખાસ કરીને જટિલ વિષયો પર પણ તે સરળ ભાષામાં સમજૂતી આપે છે. ટેકનિકલ બાબતો હોય કે દૈનિક કામ, આ ચેટબોટ દરેક રીતે મદદરૂપ સાબિત થાય છે. ​તમે આમાંથી જે વિકલ્પ તમને સૌથી વધુ યોગ્ય લાગે તે પસંદ કરી શકો છો

- Backdrop ImperiaHome Decor · India
Prinjal Jewels

It's sorted. One of our team members suggested this plugin, and its really helpful. we have so many products on our site and its helping our customer / suggesting right product.

- Prinjal JewelsJewelry · India
Flemorra

Amazing efforts Recom team. this plugin make sense. easy way to cross-sell things.

- FlemorraFashion & Apparel · India
Navodaya masala

We're thrilled with ReComAI! Its AI-powered chatbot gives our customers instant, accurate answers - reducing support emails and saving our team time. ReComAI has become an essential tool for building stronger customer relationships. Thank you, ReComAI team, for making support so effortless!

- Navodaya masalaFood & Beverages · India
Monorex

Really happy with ReComAI! The AI chat replies instantly and helps customers even when we're offline. The product recommendations are smart and actually help with conversions. Overall, it has made our customer support faster and smoother. Definitely worth using!

- MonorexKitchenware · India
Nena Jewels

I've been using ReComAI on the Nena jewels and it has completely transformed how we handle customer interactions. With so many unique jewellery designs, shoppers often have questions about materials, sizing, and custom orders. ReComAI instantly provides clear, accurate answers 24/7, which makes customers feel confident and keeps them engaged even when our team is offline. What I love most is how it seamlessly integrates with Shopify, tracking orders and giving personalised product recommendations based on what visitors browse. It even handles follow-up questions - like suggesting matching earrings when someone views a necklace - without any extra setup. This means fewer repetitive support emails for our team and more time to focus on creating new collections and growing the brand. For any jewellery business that wants to boost customer satisfaction, increase conversions, and save valuable time, ReComAI is an absolute must-have tool.

- Nena JewelsJewelry · India
Daily Shoppers

Customers often felt overwhelmed by the number of choices available in our store. ReComAI personalized the shopping experience and helped customers find products that matched their needs. We saw improved engagement, and the support team was fantastic throughout.

- Daily ShoppersGeneral Retail · India
SAYA COLOUR FRAGRANCE PVT LTD

The chatbot integrates well with our store and provides instant answers to common customer queries. Setup was simple, and everything worked smoothly from the beginning. Thanks!

Nita Kitchenware

We've had a good experience using RecomAI. It provides instant responses to customer queries and makes it easier for shoppers to navigate our products. The installation process was smooth, and the team was very helpful.

- Nita KitchenwareKitchenware · India
Gizmo Men

With hundreds of products in our store, customers often had difficulty finding the most suitable options. ReComAI's AI assistant simplified product discovery and helped shoppers make decisions faster. The setup was straightforward, and the team assisted us at every step

- Gizmo MenAccessories · India
Shilives

ShiLives had a very good experience using RecomAI. It provides instant responses to customer queries and makes it easier for the customers to navigate our products and get their queries answered. The installation process was smooth. The app is quite user friendly, and the team is very supportive, especially Krishna is their star performer.

- ShilivesWellness · Netherlands
Hastahra by Loomisto

We've integrated ReCom AI Chatbot into our ecommerce store, Hastahra.com, and the experience has been outstanding. The integration was quick and seamless, and the chatbot does an excellent job of understanding customer queries and guiding shoppers to the right products. It has significantly improved the shopping experience by making product discovery faster, easier, and more engaging. A special thanks to Shivam Bhardwaj for his exceptional support throughout the integration process. His technical expertise, clear communication, and hands-on assistance made the entire setup effortless. He was always responsive, patient, and ensured everything was configured perfectly. I highly recommend ReCom AI and Shivam's support to any ecommerce business looking to enhance customer engagement and improve conversions with AI.

- Hastahra by LoomistoFashion & Apparel · India
Avana Beauty

Fantastic!!!! Such a lovely team, held our hand every step of the way and were extremely quick to respond to any concerns or questions we had. They sent us a wonderful manual on how to set up the AI Skin Analysis tool and make it visible on our site AvanaBeauty.ca. Helped a ton. The tool itself worked beautifully and we've gotten nothing but positive reviews. I have nothing but good things to say about ReCom AI and their entire team. Don't hesitate.

- Avana BeautySkincare · Canada
LivGood Lebanon

Fast setup, smart product recommendations, and 24/7 customer support on one platform. ReComAI has saved us time and helped us connect with more customers.

- LivGood LebanonFood & Beverages · Lebanon
Medik9 Glow

Skincare requires complete routines (cleansers, serums, moisturizers), and ReComAI nailed the cross-sell logic from day one. Our multi-item cart rate went up significantly, and customer engagement soared. Super easy setup, flawless performance, and real ROI. Essential tool for any beauty brand!

- Medik9 GlowSkincare · India
Embeyvally

very good app, easy to use and all function is very help to my store best app in ai boat.thanks to recom ai team team support is very good .

- EmbeyvallyJewelry · India
Techfinder Electronics Pvt Ltd

We are extremely pleased with RecomAI. It has helped us automate customer support while maintaining a high level of service quality. Visitors receive prompt responses to their questions, and the chatbot effectively guides them throughout their purchasing journey.

Fosvex

Great experience using RecomAI for our store. Customers receive quick answers, product recommendations, and support anytime. The chatbot is smart, easy to manage, and has helped improve customer engagement and sales. Highly satisfied with the service.

- FosvexAccessories · India

Frequently Asked Questions About AI Customer Support

ReComAI can handle product questions, order tracking, shipping, returns & refunds, store policies, and other common customer support queries.
Yes. ReComAI can respond to customer questions 24/7, helping shoppers get instant answers even outside business hours.
Yes. ReComAI can use your store's products, policies, FAQs, and other knowledge to provide relevant and accurate responses.
Yes. ReComAI can help customers with order-related questions such as order status, shipping updates, and delivery information when the required store/order data is connected.
ReComAI can provide the best available response and, when needed, hand the conversation over to a human support team member for further assistance.
GET STARTED

Turn every visitor into
a conversation that sells.

Install ReComAI in minutes and let your store answer, recommend, and sell around the clock - while you focus on growing the business.

14 day free trialNo credit card requiredCancel anytime