Understanding ReComAI's 4-Prompt Architecture (Advanced Prompt Guide)

ReComAI chatbot is not just a simple question-and-answer tool. It operates on a structured AI system where 4 different prompts work together to make the chatbot intelligent, accurate, and brand-aligned.

Chatbot -> AI Config -> AI model settings

Chatbot -> AI Config -> AI model settings

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These 4 prompts are:

Each prompt has a unique role. But when they work together, the chatbot behaves like a smart AI sales assistant.

The Main System Prompt is the "brain" of the chatbot.

It controls:

When should you modify it?

⚠ Important: If you use "Regenerate Prompt" in Store Settings, the Main Prompt may be automatically overwritten.

The Engagement Prompt makes the chatbot feel more human-like.

It handles:

Example:

If a user says "Hi" or "Is anyone there?"

The Engagement Prompt decides how to reply politely and naturally.

When should you modify it?

⚠ Note: Using "Regenerate Prompt" may also update the Engagement Prompt.

This prompt detects the actual intention behind the user's message.

It identifies whether the user:

The accuracy of this prompt directly improves chatbot relevance.

When should you modify it?

The Clarification Prompt internally refines unclear or incomplete user messages.

It helps:

When should you modify it?

⚠ Note: Using "Regenerate Prompt" may also update the Clarification Prompt.

Step 1: User says "Hi"

→ Engagement Prompt starts the conversation.

Step 2: User asks a question

→ Intent Classification Prompt detects the intention.

Step 3: If the question is unclear

→ Clarification Prompt refines it internally.

Step 4: Final response is generated

→ Main System Prompt delivers a polished, branded reply.

If you update in Store Settings:

And click "Regenerate Prompt",

Then:

Will be automatically regenerated.

Any manual edits may be overwritten.

ReComAI's 4-Prompt Architecture makes your chatbot:

With proper optimization, your chatbot can become a powerful AI sales assistant that improves customer experience and boosts conversions.